You Don’t Just Lose Stars Over Dust. You Lose Repeat Guests. Ask any hotel GM in Melbourne what keeps them up at night, and you'll likely hear the same thing: “Online reviews. They can destroy us.” These days, guest experience doesn’t end at checkout—it lives f

You Don’t Just Lose Stars Over Dust. You Lose Repeat Guests. Ask any hotel GM in Melbourne what keeps them up at night, and you'll likely hear the same thing: “Online reviews. They can destroy us.” These days, guest experience doesn’t end at checkout—it lives f

You Don’t Just Lose Stars Over Dust. You Lose Repeat Guests. Ask any hotel GM in Melbourne what keeps them up at night, and you'll likely hear the same thing: “Online reviews. They can destroy us.” These days, guest experience doesn’t end at checkout—it lives f

You Don’t Just Lose Stars Over Dust. You Lose Repeat Guests. Ask any hotel GM in Melbourne what keeps them up at night, and you'll likely hear the same thing: “Online reviews. They can destroy us.” These days, guest experience doesn’t end at checkout—it lives f

You Don’t Just Lose Stars Over Dust. You Lose Repeat Guests. Ask any hotel GM in Melbourne what keeps them up at night, and you'll likely hear the same thing: “Online reviews. They can destroy us.” These days, guest experience doesn’t end at checkout—it lives f